US Shipping Time Estimates
Apparel: Most of our items are made to order. Printing times can vary. Currently we are printing mostly 5-10 days. Please note that although we try our best to get items out to you as quickly as possible, from time to time unforeseen things happen that could delay the stated time estimated above.
Apparel is printed and shipped from the USA. Shipping times are currently 5-7 days for Apparel.
Our apparel is proudly printed in the US. We use quality soft cotton material and our prints will not fade after washing. If you notice any fading within 30 days we will gladly replace the item. Our quality guarantee also covers defective material and workmanship.
LOVE FAMILY & HOME ALSO PARTNERS WITH GLOBAL MERCHANTS AND JEWELRY ARTISANS IN ORDER TO PROVIDE YOU THE BEST PRICES AND A UNIQUE GLOBAL SHOPPING EXPERIENCE.
This means that sometimes your order is shipped from global areas such as Thailand, Tibet, China, India, etc. We will provide tracking numbers as soon as we update your order as shipped.
Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive for custom hand made items including jewelry, shoes, pillows covers, tote bags, decor and wall art.
International orders: We use USPS and Fed-Ex. Shipping times can range from 3-5 weeks depending on your countries customs and the time of year.
Please do not panic if it does not show up immediately, it's on its way :)
CANCELING YOUR ORDER AFTER 24 HOURS OF PURCHASE
Our policy is that a customer will not receive a refund if the order is canceled after 24 hours of purchase. Once an order is submitted to our supplier we are billed for the product purchase in the same manner the customer was billed when purchased from us. We incur the cost of purchasing the product and as such are unable to honor a refund request. We can still cancel an order if you do not want it, however you will not be reimbursed.
We do not accept returns for a refund. If you order the wrong size or style or if you just don't like the item, you can return for a store credit towards a different item. You must pay for the return shipping and the store credit amount does not include the original shipping, only the purchase price. We will process the store credit once we receive the tracking number for the return. Please note, shoes are custom made to order to match the specific size and design of each customers order, thus we cannot accept returns for refund and offer exchanges or store credit only.
See Return Information here